Contact
This site publishes the WagiBet guide and holds no player accounts — account, payment, bonus and verification questions are answered by the operator's own support team.
Where each question belongs
This website is a guide to the WagiBet casino and sportsbook: how the welcome package works, how signing in and verification go, which ways the cashier accepts — written from the operator's published pages and checked on 19 October 2026.
Use this page to know where each kind of question belongs. Anything about the casino itself — your account, a deposit, a withdrawal, a bonus, a verification request — is handled by the operator, whose channels are in the next section. This guide does not run player support: no page of this website can look up a balance, release a withdrawal or open an account, and none of them asks for a casino login.
A contact mailbox for the site team will be published on this page; until it appears, nothing on this page is a way to reach the people who run the guide.
If a figure here looks out of date compared with what the operator shows now, the operator's live terms govern: every number on the guide comes from published pages and carries a check date. The rules for using this website are in the terms of use.
Operator support
The channels below belong to the operator of the casino — Innovista Limitada, licensed in Anjouan — and they are exactly the ones it publishes:
- Live chat: open 24/7 on the casino site. Fastest for account, payment and bonus questions, including a deposit bonus that did not credit — write to chat before you place any bet on that deposit.
- Email: support@wagibet.com — for anything that should be in writing, including document checks, responsible-gambling limits and complaints.
- Contact form and Telegram: the casino's own contact page carries a form, and the operator runs a Telegram community alongside it.
Send anything about your account, deposits, withdrawals, bonus activation or verification through those channels; support sees the account directly and is the only route that can act on it. If a complaint stays unresolved, write back to the same address with your ticket reference and ask for it to be escalated in writing.
What not to send
Never send KYC documents or passwords to this website — or to anyone who says they represent it. Anything you do send toward this site is handled as the privacy policy describes.
Identity documents belong inside the operator's own verification process: the ID, the payment method, the proof of address and, on request, the source-of-funds evidence are uploaded in the casino account under Profile > Security & Verification, as JPG or PNG files within the size the uploader shows. Your password is never ours to ask for. Nobody legitimate will request your password, your two-factor codes or your wallet's access details.
Age
WagiBet is for players aged 18 and over, or the legal gambling age where you live if it is higher. The operator runs age and identity checks on accounts, bars registration from a published list of countries, and its bonus terms open offers to players residing in Canada.
If gambling is causing harm to you or someone close to you, help exists: the operator's limits and self-exclusion, and free specialist organisations, are on the responsible gambling page.
18+ — or the legal age where you live, if higher. T&Cs apply.